Engaging Our Customers ~ provide us with online feedback on the service we provide

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The Aim of the Fund is:

  • To deal with you promptly, fairly and efficiently at all times and to give you the best possible service in accordance with the standards we set out.

  • To give you the standard of service you want.

  • To consult you wherever possible and to take account of your views before we make
    any changes.

  • To be accountable to you for what we do by monitoring the quality of our service and reporting on how well we’ve lived up to our standards.

Quite obviously to achieve our aims we need assistance from our customers in order to inform us on how well we are performing and inform us of any improvements that we can make.

If you have any comments that you wish to make, please complete the form shown below and submit it to us by clicking on the button provided.

This form uses email to send the information to us, If you do not have an E-Mail facility, please view the following page which will give you alternative mechanisms for making contact with the Fund.

When we have received your email it will be acknowledged via an email to the email address that was used to send the notification, a full response will be issued in the fullness of time in accordance with our published service standards.

If you prefer you can also use the form which is provided below, download fill out and return to us via the traditional postal system.
How to make a suggestion, compliment or simply say thank you >>>

 

 

West Midlands Pension Fund ~ "Engaging Our Customers"

Use This Form To Send Us Your Views Or Comments
About The Service We Provide

  
Your Full Name

(Title: First Name(s): Surname)
(e.g.. Mr Andrew Barry Charles)

 

 *These fields are used to identify members
from within the Fund's membership
database.

If you are not a member of the Fund,
but still wish to send comments to us
please provide as much information
as possible.

Pension Reference Number*

(Found on your Annual Benefits Statement
or other correspondence)
(8 digits long)

 
National Insurance Number*

(9 digits long) e.g. AB123456M

 
Date of Birth:*

In the following form: DD/MM/YY
For example if your date of birth is
16th December 1966, you should enter 16/12/66 
Employer/Ex-employer*

Please select from the list available or enter directly into the box alongside the name of
your employer.

 


If other, please state in box alongside:

  

Comments that you wish to make:

Please enter the comments that you wish
to make us aware of in the box alongside.
 

   

Thank you for taking the time to submit your comments!

You will automatically receive an acknowledgement the next working day following receipt of your email.

 

 

 

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Disclaimer ... Please Read This Notice ...
 While every care has been taken in the compilation of this information and every attempt made to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. Wolverhampton Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages. Links from this site lead to pages maintained by other organisations. These are provided purely for your convenience. They do not imply that the Council endorses or supports those organisations, the information on their pages, or their products or services in any way. No responsibility is assumed by the Council for the contents of their pages.
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